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Wednesday, 31 July 2019 10:13

Integration of Naso CC with Salesforce CRM

Starting from version 6.01 Naso CC can be integrated with Salesforce CRM

Integration covers following functionality:

  • Client recognition from Salesforce CRM on incoiming/outgoing call
  • Automatic opening client's card in Salesforce CRM on answering a call
  • Saving client's calls history in Salesforce (as "tasks")

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