Call recording

A businessman in a suit making a phone call while working on a laptop in a modern office setting.

Functionality of this module covers:

  • managing call recordings aquired from PBX
  • calls compression to MP3
  • encryption of calls
  • storage of calls on a server 
  • storage size depends only on server’s HDD (calls can be removed from PBX after downloading to CTIdesk)
  • user rights to play/copy calls (all or from selected lines)

License for this module is for specified number of extensions to monitor calls.

Availiable licenses:

  • up to 16 extensions in a single PBX
  • up to 32 extensions in a single PBX
  • up to 64 extensions  in a single PBX
  • all extensions in a single PBX