Functionality of this module covers:

  • managing call recordings aquired from PBX
  • calls compression to MP3
  • encryption of calls
  • storage of calls on a server 
  • storage size depends only on server's HDD (calls can be removed from PBX after downloading to CTIdesk)
  • user rights to play/copy calls (all or from selected lines)


License for this module is for specified number of extensions to monitor calls.

Availiable licenses:

  • up to 16 extensions in a single PBX
  • up to 32 extensions in a single PBX
  • up to 64 extensions  in a single PBX
  • all extensions in a single PBX

About CTI Solutions

CTI Solutions - software company established in 2008, specializing in telecom systems.
Our offer cover many areas of client management systems fully integrated with telephony systems. We offer both "box versions" of our programs and customized systems prepared according to client's needs.
Our systems are compatible with many types of PBX'es.
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